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Return Policy

MODA3.com understands that ordering online is not always an easy task, and we appreciate the opportunity to take care of you. We want to make your online shopping experience as easy as possible. We are happy to return merchandise that falls within the following guidelines.

 

  • The merchandise is returned within 30 days from the date of purchase.  Returns received after this date will be refused and returned to you at your expense. The buyer is responsible for all return shipping costs, UNLESS we make a mistake on your order, in which we will send you a prepaid label to cover the shipping. Original shipping costs are non-refundable.

 

  • Tags are attached and the item is in its original packaging.

 

  • Items are in “new” condition  (NO odors, hair or other signs of wear.)

 

  • Items are completely resalable.

 

  • For hygienic reasons hats, underwear, and swimwear are all sales final.

 

  • Eyewear and Watches all sales final

 

  • ALL SALES ARE FINAL ON DISCOUNTED/SALE ITEMS. NO RETURNS OR EXCHANGES ON ITEMS MARKED FINAL SALE.

 

  • All Sales Final on items marked limited release.

 

  • We do not offer exchanges due to the limited nature of our products, please reorder the item you need if available and request a return for refund on the item you wish to send back to us.

 

  • If you received FREE SHIPPING on the original order, it will be DEDUCTED from your refund

 

Before returning a package, simply EMAIL US at [email protected] and request a return authorization number. No returns will be accepted without a return authorization number on the outside of the box. 

Packaging and Shipping Returns:

 

1. Please include the packing slip with your return and wrap the package securely. The manufacturer’s box must be inside a box suitable for shipping.  PLEASE DO NOT SHIP IN THE MANUFACTURER’S BOX (RETURNS RECEIVED IN MANUFACTURERS PACKAGING WILL BE REFUSED AND RETURNED AT BUYERS EXPENSE.) For your protection, we recommend that you use a traceable/trackable/insurable form of shipping. We are not responsible for lost or damaged goods in transit back to MODA3.com

 

 2. Ship the item to:

MODA3 RETURNS

320 EAST BUFFALO ST

MILWAUKEE, WI 53202

Once we receive your item and it passes inspection please allow 3-5 business days for us to process your refund.  Once your refund is complete we will confirm to you via the email address supplied with the original order.

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For Orders Above $175*

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