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MODA3.com understands that ordering online is not always an easy task, and we appreciate the opportunity to take care of you. We want to make your online shopping experience as easy as possible. We are happy to return merchandise that falls within the following guidelines.
Before returning a package, simply EMAIL US at [email protected] and request a return authorization number. No returns will be accepted without a return authorization number on the outside of the box.
Packaging and Shipping Returns:
1. Please include the packing slip with your return and wrap the package securely. The manufacturer’s box must be inside a box suitable for shipping. PLEASE DO NOT SHIP IN THE MANUFACTURER’S BOX (RETURNS RECEIVED IN MANUFACTURERS PACKAGING WILL BE REFUSED AND RETURNED AT BUYERS EXPENSE.) For your protection, we recommend that you use a traceable/trackable/insurable form of shipping. We are not responsible for lost or damaged goods in transit back to MODA3.com
2. Ship the item to:
320 EAST BUFFALO ST
MILWAUKEE, WI 53202
Once we receive your item and it passes inspection please allow 3-5 business days for us to process your refund. Once your refund is complete we will confirm to you via the email address supplied with the original order.
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